ClientSurveys.ca
Your Online Survey Solution
Terms of Agreement

By registering with ClientSurveys.ca, you agree to the following terms and conditions. Please read them carefully:

Modifications:
ClientSurveys.ca reserves the rights to modify, delete or amend the Terms of Agreement at any time with or without notice. It also retains the right to modify, delete or amend the services and fees as laid out on our pricing and services pages. ClientSurveys.ca will notify Survey Owners via email of any of these changes. The Survey Owner at that time may choose to opt out of ClientSurveys.ca at that time by deleting their account, otherwise we will assume acceptance of the changes. If the Survey Owner decides to re-register, they will be agreeing to the new conditions and Terms of Agreement at that time.

Payment
Payment, including all applicable taxes will be due at the proper time by providing valid credit card information, including expiry date. All credit card information is confidential, and all credit card processing will take place in a secure environment. The Survey Owner's account will be automatically charged the appropriate fees or any additional services incurred while performing their survey, including exceeding respondent limitations. No refunds of survey fees for any services will be given at any time. If at any time a payment cannot be charged to the Survey Owner's credit card, ClientSurveys.ca reserves the right to suspend access to or terminate the Survey Owner's account, including any data accumulated to that date. ClientSurveys.ca trusts that the credit card provided is authorized by the Survey Owner and is not responsible for any unauthorized use and/or charges of a Survey Owner’s credit card within or outside of this site.

Survey Owner Information & Responsibility
The Survey Owner shall provide and keep updated their account information and provide a password in order to access their Services and account information. ClientSurveys.ca is not responsible for loss of password or unauthorized activity or use of the account or email lists. If you lose your password or notice any unauthorized use of your account, please notify ClientSurveys.ca immediately. ClientSurveys.ca is not responsible for any damage to any Survey Owner or Respondents computer systems or loss of data resulting from the usage of this site.

Creating and Receiving Reponses
The Survey Owner is solely responsible for the accuracy, copyright compliance, legality or decency of material contained in contents of any part of a survey created or used.

ClientSurveys.ca is not responsible for the response rate to any survey or number of respondents. Survey Owners understand and agree that no potential survey respondent is obligated to respond to any survey. ClientSurveys.ca is not responsible for any information transmitted to any survey respondent or for the conduct or information received in return from said respondents.
ClientSurveys.ca is not responsible for any damages, including any lost profits, loss of clients, business interruption or other losses resulting from use of any survey, survey responses or survey results created on or through the service or the site. It is solely the Survey Owner’s responsibility to evaluate the accuracy, reliability, completeness and usefulness of any surveys, survey responses, survey results or other information received while using the service or site.

Privacy
For more information on ClientSurveys.ca Privacy Policy please read our full Privacy Policy.

Disclaimer
The Survey Owner acknowledges and agrees that the use of the service and the site is at the Survey Owner's sole risk. The service and the site provided is on an "as is" and "as available" basis.

ClientSurveys.ca expressly disclaims all warranties and conditions of any kind, whether express or implied, including, but not limited to the warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the service or any materials and products. In no event shall ClientSurveys.ca be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the service, the materials and the products. The contents of the services or the site may contain bugs, errors, problems or other limitations. ClientSurveys.ca assumes no liability or responsibility for any errors or omissions in content.

ClientSurveys.ca gives no guarantee that the service or site will meet the Survey Owner's requirements or that the service will be uninterrupted, timely, secure, virus-free, error-free, accurate or reliable; nor does ClientSurveys.ca make any guarantee as to any information that may be obtained through the service or site or that defects in the site will be corrected.

Survey Respondents and Spamming
The Survey Owner acknowledges and agrees that ClientSurveys.ca is serving as "survey host" and is not the sender or originator of any survey. ClientSurveys.ca reserves the right to occasionally solicit feedback from Survey Owners on services provided by the site. When Survey Owners enter email information for survey respondents, purchases lists from a third party or forwards email lists to be formatted and sent on their behalf by ClientSurveys.ca, the Survey Owner promises that they either have an ongoing business or personal relationship with or has obtained the express consent to send emails inviting participation in a survey from those persons and further guarantees that the Survey Owner's use of the Site or Service will not violate any spamming, junk mail or other related laws or regulations prohibiting or discouraging unsolicited mail. ClientSurveys.ca will never disclose the Survey Owners information without express approval first. However, if the Survey Owner has breached the Terms of Agreement, ClientSurveys.ca will report such conduct to the appropriate authorities and turn over any and all information, including personally identifying information, to appropriate persons or authorities.

Prohibited Uses
The Survey Owner agrees not to transmit through the Service or the Site any pornographic, obscene, offensive, threatening, harassing, libelous, hate-oriented, harmful, defamatory, racist, illegal or otherwise objectionable material or content. The Survey Owner shall not send any transmission that attempts to hide Survey Owner's identity or represents the Survey Owner as someone else. Any attempt by the Survey Owner to transmit, publish or distribute material or content that promotes, provides or relates to instructional information about illegal activities or promotes physical harm or injury against any individual or group is strictly forbidden. The Survey Owner specifically agrees not to use the Service or the Site to send any materials, including surveys and requests to take surveys, to any underage minorities, unless and until the Survey Owner has taken and follows all necessary action and compliance pursuant to state, provincial and federal laws as dictated by the appropriate country. The Survey Owner agrees not to interfere or disrupt networks connected to the Service and the Site. Any attempt by the Survey Owner to gain unauthorized access to any computer system, including accounts or databases maintained by and for ClientSurveys.ca, is strictly forbidden. The Survey Owner agrees to comply with all laws, rules and regulations regarding transmission of technical data exported to and from the applicable country. If the Survey Owner engages in any activity set forth in this paragraph or violates any terms or conditions of the Terms of Agreement, the Survey Owner's account will be terminated and use of the Service and Site prohibited. ClientSurveys.ca will report such conduct to the appropriate authorities and turn over any and all information, regarding such activity to appropriate persons or entities.

Conclusion
If at any time the Survey Owner is dissatisfied with the service, the materials available on or through the service or the site, or with any of the terms of agreement, it is solely the Survey Owner's responsibility to discontinue using the service and leave the site immediately.

 
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