You or us...?

Sending Survey Invitations can be done either from your email program, or from our website.

Your email program

Benefits:

• You probably already have a list of respondents on your computer
• You can set up an email with your target groups in the TO: box and send directly

Drawbacks:

• Difficult if not impossible to customize each email with respondents first and/or last name
• More likely to be viewed as spam as it's not personalized
• Don't know who did/did not respond so can't target non-responders for a reminder

From the ClientSurveys.ca website

Benefits:

• Easy to select/deselect individuals to be invited or reminded
• Tracks who did/did not respond to the survey
• Will send out reminders to those who have not responded
• Each invitation/reminder is sent individually (one person at a time), so no TO: box stuffing
• Each email can be personalized with your respondent's first and/or last name
• Tracking of individual respondent's answers is possible (though possibly not desired)

Drawbacks:

• Must get your respondent list into our system. It is quite easy to import a standard Excel or comma separated value list into our system, or add respondents manually.